Contact us 

Frequently Asked Questions 

 

1. What types of jewellery do you sell?

 

We specialise in sterling silver jewellery, offering both new and pre-owned pieces. Our collection includes rings, necklaces, bracelets, earrings, charms, pendants and unique vintage finds.

 

 

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2. What does "pre-owned" mean? Are the items cleaned?

 

Yes! All our pre-owned jewellery is carefully inspected, Items are cleaned and if needed polished before being added to our shop. We only select pieces that meet our high standards for quality and beauty.

 

 

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3. How can I be sure the jewellery is real sterling silver?

 

We guarantee that every piece we sell is genuine .925 sterling silver, unless stated in item description, Many items are also hallmarked where appropriate.

 

 

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4. How is your jewellery packaged?

 

All items are securely packaged to ensure they arrive safely and beautifully. We may use eco-friendly or recycled packaging, helping us reduce waste.

 

 

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5. How long does shipping take?

 

We aim to dispatch all orders within 1–2 business days. UK shipping typically takes 2 working days, and international delivery times vary by destination.

 

 

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6. Do you ship internationally?

 

Yes, we do! Please note that shipping rates and times vary, and international buyers may be responsible for customs duties or taxes.

 

 

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7. Can I request a specific item or style?

 

Of course! If you're looking for something special, feel free to reach out. We're always happy to help source particular styles or keep an eye out for what you love.

 

 

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8. How can I contact you?

 

You can reach us via email, Whattsapp, or send us a message through our website or social media pages. We're always here to help!